Managed Services
From managing servers and networks to ATMs, POSs and self-service kiosks, NCR takes IT management to an entirely new level with managed services – an end-to-end business solution that lets us do what we do best so that you can do what you do best… grow your business.
NCR provides a complete portfolio of services for your IT infrastructure, and with NCR's world-class services supporting your infrastructure, your business will benefit from:
- A single point of contact and accountability
- Global coverage with a local feel – 24 by 7 by anywhere, and in your local language
- Service Level Agreement (SLA) commitments that ensure high availability of IT assets
The result – NCR can help build operational efficiencies and agility within your IT infrastructure, enabling you to enjoy a better return on investment.
Service Management
Service Management provides "actionable IT intelligence" to make informed decisions, increasing your ability to adapt quickly to changes in your business requirements, while driving enhanced business value.
Service Management provides "actionable IT intelligence" to make informed decisions, increasing your ability to adapt quickly to changes in your business requirements, while driving enhanced business value.
Help Desk Services
NCR Help Desk Services provide you with a single point of contact and accountability for leading-edge incident management, end-user client support, end-user deskside support (optional), and detailed management reporting and review.
NCR Help Desk Services provide you with a single point of contact and accountability for leading-edge incident management, end-user client support, end-user deskside support (optional), and detailed management reporting and review.
Remote Monitoring and Management (RMM)
With NCR RMM, expert professionals provide continuous monitoring (7x24x365) and fast-response remote support for all contracted network and systems related problems. NCR will own the fault through to resolution to ensure the highest level of service.
With NCR RMM, expert professionals provide continuous monitoring (7x24x365) and fast-response remote support for all contracted network and systems related problems. NCR will own the fault through to resolution to ensure the highest level of service.
Software Management
Software Management provides advanced ITIL compliant, enterprise-wide software inventory, release (distribution) and configuration management capabilities. Regardless of the size of your estate, Software Management allows you to control, at the individual device level, your software infrastructure.
Software Management provides advanced ITIL compliant, enterprise-wide software inventory, release (distribution) and configuration management capabilities. Regardless of the size of your estate, Software Management allows you to control, at the individual device level, your software infrastructure.
Asset Management
To address the challenges within the new and changing regulatory environment, effective management of your assets is critical.
To address the challenges within the new and changing regulatory environment, effective management of your assets is critical.
